Deskline
Order tasks

Google and Yelp

Google review replies, $5 each. No subscription.

Deskline writes a finished reply to one review. You paste the review. The text lands in your inbox the next business day. You click post. We never log into your account.

Who it is for

Owners with reviews that still have no answer.

A good review and a hard one both stay up. The next customer reads the silence. You do not need a marketing person. You need one reply you can post, and then the next one.

How it works

Paste the review. You click post.

  1. 1

    Send the review

    Paste the review and any context. Say if you want the reply short, warm, or firm, and what we should not say.

  2. 2

    We write it

    The finished text arrives by email the next business day. One revision is included.

  3. 3

    You click post

    You post it on Google or Yelp from your own account. We never log in.

The reply

What a good reply does.

  • Thanks them for writing.
  • Addresses the issue they actually named.
  • On a negative review, invites them to take the rest offline.
  • Stays calm. The next customer is reading it too.

How to respond to a negative Google review

Example

A 2-star review, and a reply.

Written for this page. Not from a real customer.

Example review

Waited 40 minutes past my appointment. The work was fine. Nobody told me it would run late.

Example reply

Thanks for saying this. You had an appointment, we ran late, and nobody told you. That is on us. The work being fine does not make the wait okay. If you want to talk it through, call the shop and ask for the owner.

Pricing

One review, or a backlog.

One reply is $5 plus a $1 service fee, $6 total. A pack is the better buy when several reviews are sitting unanswered. Five are $25. Ten are $45. Packs have no service fee. No subscription.

  • One task

    $5

    + $1 service fee ยท $6 total

    Next business day. One revision.

    Order one task

  • 5-task pack

    $25

    No service fee.

    Next business day. One revision.

    Order the 5-pack

  • 10-task pack

    $45

    The price of 9. No service fee.

    Next business day. One revision.

    Order the 10-pack

No subscription.

Questions

Short answers.

Do you post it?

No. You do. We email you the finished reply, and you post it from your own Google or Yelp account. We never log into your accounts.

Do you write replies to negative reviews?

Yes. Thank them, address the issue, and invite them to take the rest offline. The reply stays calm.

Yelp too?

Yes. Paste the review. The reply is ready for you to post on Yelp or Google.

How fast?

Next business day. One revision is included. We don't do same-day rush.

Deskline